Microsoft 365 Support Specialist
Full Time • MI
Responsive recruiter
Microsoft 365 Support Specialist
- Residency in Michigan and 100% onsite work are mandatory.
- The role requires the ability to travel to multiple local community locations or sites within the designated area.
- No relocation options available.
- Legal right to work in the United States required; no visa sponsorship available.
Job Overview:
The Microsoft 365 Support Specialist will be responsible for providing expert support and troubleshooting for Microsoft 365 applications and services. The ideal candidate will have a strong background in managing and supporting Microsoft 365 environments and a passion for delivering outstanding customer service.
Key Responsibilities:
- Provide deployment services and end-user support for Microsoft 365 applications, including Exchange Online, SharePoint Online, Teams, OneDrive, and Office apps.
- Troubleshoot and resolve technical issues related to Microsoft 365 services and applications.
- Manage user accounts, permissions, and licenses within the Microsoft 365 admin center.
- Monitor system performance and health, ensuring optimal performance and availability of Microsoft 365 services.
- Collaborate with internal teams to implement and support Microsoft 365 projects and initiatives.
- Develop and maintain documentation, including knowledge base articles, procedures, and FAQs.
- Stay current with the latest Microsoft 365 updates, features, and best practices.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience supporting Microsoft 365 applications and services in a professional environment.
- Strong understanding of Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, OneDrive, and Office apps.
- Experience with PowerShell scripting for Microsoft 365 administration is a plus.
- Excellent problem-solving skills and ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, with a customer-focused approach.
- Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator Associate) are highly desirable.
Applicants must have authorization to work in the United States without the need for visa sponsorship or support. Furthermore, we do not entertain C2C arrangements or engage with third-party intermediaries for this position.
Join Our Team
At NuTechs, we are always looking for talented IT Professionals to meet the needs of our employer partners. Whether you are looking for a short term project or a long term opportunity, we are here to help.
If you specialize in the areas below, please submit your resume:
Application DevelopmentSoftware & Application IntegrationDatabase Development & AdministrationNetwork & Infrastructure Design | Systems AdministrationHelp Desk ServicesERP ImplementationWeb Development
Why Choose NuTechs? NuTechs is EMPLOYEE friendly!!!
NuTechs is a diversified technical recruiting firm and our passion is helping our client building exceptional teams, and assisting candidates with educated career moves. We take time to understand what is important to our clients and candidates as they build their teams and careers. After all, a happy candidate leads to a happy client.
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